Quest City Tours Terms and Conditions
1. Booking and Payment:
– All bookings are subject to availability and confirmation.
– A deposit or full payment may be required at the time of booking, as specified for each tour.
– Payment methods accepted include credit/debit cards, bank transfers, or other forms of electronic payment.
2. Cancellation and Refunds:
– Cancellations made by the participant:
– Cancellations received more than 48 hours prior to the scheduled tour time may be eligible for a full refund, minus any applicable transaction fees.
– Cancellations made within 48 hours of the scheduled tour time may result in partial or no refund, depending on the tour’s cancellation policy.
– Cancellations made by Quest City Tours:
– In the event of unforeseen circumstances or force majeure, Quest City Tours reserves the right to cancel or modify tours. Participants will be notified as soon as possible, and alternative arrangements or refunds will be provided, where applicable.
3. Participation and Conduct:
– Participants are expected to arrive on time at the designated meeting point specified in their booking confirmation.
– Participants must follow the instructions of the tour guide and adhere to any safety guidelines provided.
– Quest City Tours reserves the right to refuse participation to any individual deemed unfit or disruptive to the tour experience, without a refund.
4. Health and Safety:
– Participants should inform Quest City Tours of any health conditions, allergies, or special requirements at the time of booking.
– Participants are responsible for their own health and safety during the tour and should exercise caution when navigating unfamiliar environments.
5. Liability:
– Quest City Tours shall not be liable for any loss, damage, injury, or expense incurred by participants during the tour, except in cases of negligence or willful misconduct on the part of Quest City Tours or its employees.
– Participants are advised to obtain travel insurance covering cancellations, medical emergencies, and other unforeseen circumstances.
6. Intellectual Property:
– All content, including but not limited to text, images, and logos, featured on the Quest City Tours website and promotional materials is the property of Quest City Tours and may not be reproduced or used without prior consent.
7. Changes to Terms and Conditions:
– Quest City Tours reserves the right to amend or update these terms and conditions at any time. Participants will be notified of any changes, and the revised terms will apply to all future bookings.
8. Governing Law:
– These terms and conditions are governed by the laws of the jurisdiction where Quest City Tours is registered, and any disputes shall be resolved in accordance with applicable laws.
By booking a tour with Quest City Tours, participants acknowledge that they have read, understood, and agree to abide by these terms and conditions.