Privacy Policy
1. Introduction
Quest City Tours (“we” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we collect from users (“you” or “users”) of our website and services.
2. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you book a tour or interact with our website.
- Usage Data: We collect information about how you interact with our website and services, including your IP address, browser type, and device information.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
3. How We Use Your Information
- Provide Services: We use your personal information to fulfill your bookings, communicate with you about your bookings, and provide customer support.
- Improve Services: We analyze usage data to improve our website, services, and customer experience.
- Marketing: With your consent, we may send you promotional emails about new tours, special offers, and other updates.
4. Information Sharing
- Service Providers: We may share your personal information with third-party service providers who assist us in providing services, such as payment processing and marketing.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
5. Data Security
- We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
- You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications at any time.
- To exercise your rights or make inquiries about your personal information, please contact us using the information provided below.
7. Changes to Privacy Policy
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date.
Terms of Use
1. Acceptance of Terms
- By accessing or using our website and services, you agree to be bound by these Terms of Use and our Privacy Policy.
2. Booking and Payments
- Bookings: All bookings are subject to availability and confirmation. We reserve the right to refuse or cancel bookings at our discretion.
- Payments: Payment for tours must be made in full at the time of booking, unless otherwise specified. We accept payment via credit/debit card, bank transfer, or other approved payment methods.
3. Cancellation and Refunds
- Cancellations: Cancellation policies vary depending on the tour booked. Please refer to the specific tour details for cancellation terms.
- Refunds: Refunds are issued in accordance with our cancellation policy and may be subject to processing fees.
4. Liability
- We are not liable for any loss, damage, injury, or expense incurred during your participation in our tours, except in cases of negligence or willful misconduct on our part.
5. Intellectual Property
- All content on our website, including text, images, and logos, is the property of Quest City Tours and may not be reproduced or used without permission.
Contact Us
If you have any questions or concerns about our Privacy Policy, Terms of Use, or the handling of your personal information, please contact us at questcitytours@intensecorporation.com or .